LA Fitness
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What reviewers say
LA Fitness Magnolia location receives mixed reviews on equipment quality, cleanliness, and staff behavior.
Themes summarized from customer reviews (sample of 8)
Is the equipment at LA Fitness Magnolia up-to-date?
Several reviewers note that the equipment is noticeably outdated compared to other LA Fitness locations, with worn-out or broken weight handles and limited features such as treadmill time caps. However, one reviewer praises the gym for meeting LA Fitness standards and maintaining clean showers and sauna floors.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Equipment quality: outdated vs. other locations
How clean is the gym, particularly the sauna and locker rooms?
Opinions vary: one reviewer highlights the cleanliness of showers and sauna, while another reports a persistent unpleasant smell in the sauna and messy locker rooms on Sundays with overflowing trash cans. Overall, cleanliness is a recurring theme with both positive and negative feedback.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
- Sauna cleanliness: mixed (clean vs. poop smell)
- Locker room tidiness: reported as messy on Sundays
Are the weights and machines organized at LA Fitness Magnolia?
One reviewer specifically mentions that dumbbells are often scattered and not properly reracked, suggesting a lack of staff maintenance. Another reviewer notes that despite peak times, the gym remains spacious with no waiting for machines during busy hours.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
- Weight organization: poor
- Machine availability: good during peak hours
What is the customer service experience like at this LA Fitness location?
Customer service experiences are polarized: one reviewer had a negative interaction with a salesperson who hung up abruptly when discussing pricing flexibility, while another reviewer commends the gym for honoring a written contract for personal training sessions despite later disputes. This reflects conflicting views on staff professionalism and contract honor.
Source: 2 of 8 reviews • Confidence: low (conflicting themes)
- Sales interaction: negative
- Contract honor: disputed
Does LA Fitness Magnolia offer amenities like a pool or turf area?
One reviewer mentions the presence of a pool and hot tub, noting that the pool could use better cleaning. Another reviewer expresses a desire for a turf area, indicating that such amenities are not currently available at this location.
Source: 2 of 8 reviews • Confidence: medium (specific mention)
- Pool available: yes, needs cleaning
- Turf area desired: no
Ratings
3.8
★★★★★3.8563 reviews
Location
10988 Magnolia Ave, Riverside, CA 92505
Hours
Popular Times
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Offerings
Amenities
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Details
- Plus Code
- WG3G+9V Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJhUpsv0G33IARuoSSoL4S4vM
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