LA Fitness

Multiple reviewers reported misleading sales tactics, including false promises about no initiation fee and dishonest staff behavior. One review mentioned explicit lies from an employee named Jordan about a refund that never materialized, while another echoed similar complaints about initiation fees being charged despite verbal assurances. Management was noted as unresponsive to these issues.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

At least two reviews mentioned locker break-ins and a lack of proper scan-ins, indicating compromised security. One reviewer reported a broken locker and received a dismissive response from the location manager, while another criticized the front desk's lax entry policies.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Several reviewers praised the recent remodel completed in mid-June 2025, noting more open space, new equipment, and a refreshed interior. One specifically highlighted the gym as the cleanest in town and worth the extra monthly cost. However, another review criticized outdated bathrooms, locker rooms, and poor audio quality, suggesting maintenance needs.

Source: 3 of 8 reviews • Confidence: medium-high (mixed but majority positive)

• Facility cleanliness: praised as the cleanest club in town
• Renovation highlights: new equipment, open space, and interior makeover

Multiple customers expressed dissatisfaction with new cable machines, citing poor smoothness and frequent catching. One reviewer specifically noted a shortage of popular machines like abduction and row machines, and criticized unfinished upstairs areas and inconsistent Pilates offerings. These issues suggest equipment quality and availability concerns.

Source: 2 of 8 reviews • Confidence: medium (specific equipment critiques)

• Equipment issues: new cable machines malfunctioning, limited popular machines

Several reviews highlighted poor management responsiveness, with members reporting ignored billing issues, unaddressed locker security concerns, and a lack of follow-through on promises. One reviewer described management as impossible to reach and unaccountable, while another mentioned a dismissive attitude from staff.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)