La Michoacána Premium Craft ice cream

Multiple customers report poor customer service, describing staff as rude, unapologetic, and unwilling to accommodate requests such as removing chili from corn or allowing restroom use. However, a few reviewers mention friendly staff and positive interactions.

Source: 5 of 8 reviews • Confidence: medium (mixed feedback)

Several reviewers praise the ice cream selection, highlighting specific flavors like lemon as “AWESOME” and describing the strawberry paleta as very good. However, one reviewer found the product warm and unsatisfactory, and another complained about excessive chamoy in their mango ice cream.

Source: 3 of 8 reviews • Confidence: medium (positive mentions outweigh negative)

One reviewer explicitly states that the store falsely advertises pickup and delivery services; the owner is aware but refuses to implement them, leading to a frustrating experience.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Several reviews note that the establishment has built-in restrooms but refuses to allow customers to use them, causing inconvenience, especially for those with health issues.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One reviewer specifically mentions fast service, noting that despite a minor disappointment over missing bubble gum raspados, the overall experience was quick and satisfactory.

Source: 1 of 8 reviews • Confidence: high (explicit mention)