Lake Elsinore Community Health Center - RUHS

Several reviewers mention experiencing long wait times, with some reporting waits of two hours or more, even with scheduled appointments. One review noted a wait of over an hour just to be seen by a nurse.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Experiences with doctors vary significantly. Dr. Lawrence Gates is consistently praised for being thorough, attentive, and informative. However, some reviewers have expressed serious concerns about the care provided by Dr. Amoo and Dr. Hao, citing dismissive attitudes, failure to order necessary tests, and unprofessional behavior. One reviewer felt traumatized by an interaction with Dr. Hao.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Multiple customers have reported negative experiences with nurses, including rude behavior, inaccurate paperwork, and a lack of concern for patient health. One review mentioned nurses writing inaccurate vitals on paperwork and dismissing patient concerns. There are also reports of staff prioritizing conversations over assisting patients.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Some reviewers have described difficulties with appointment scheduling and follow-up care. One review mentioned being transferred for two months, and another described needing multiple appointments to resolve issues that should have been handled in one visit. There are also reports of being charged for services not performed.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

While many reviews express negative experiences, several reviewers highlight the kindness and helpfulness of Dr. Hao and other staff members, particularly in assisting with complex medical issues. One reviewer expressed gratitude for Dr. Hao’s care and support.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Several reviewers describe the clinic as disorganized and poorly managed. Concerns include inaccurate paperwork, difficulty reaching staff, and a lack of accountability when errors occur.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)