Las Palmas Medical Group - Ontario

Multiple customers consistently rate Dr. Romero highly, describing him as caring, attentive, and thorough. Guests often mention his willingness to educate patients and provide personalized advice.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers criticize the front desk for poor phone etiquette, lack of confirmations, and difficulty booking appointments. Multiple customers report long hold times, missed calls, and inconsistent communication regarding lab results and prescriptions.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One review notes a policy requiring blood work every three months, which the reviewer finds excessive and misleading, especially during the Covid situation. The reviewer attributes this to office policy rather than the doctor's discretion.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

One reviewer reports a significant delay in receiving lab results and prescriptions, with the front desk failing to follow through on promised actions. This led to frustration and a decision to stop using the clinic.

Source: 1 of 8 reviews • Confidence: low (single anecdote)