Las Palmas Medical Group - Ontario
Location
527 N Palm Ave #106, Ontario, CA 91762
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What reviewers say
Las Palmas Medical Group - Ontario receives praise for its doctor but faces criticism over front desk and administrative issues.
Themes summarized from customer reviews (sample of 8)
How would you describe the quality of care provided by Dr. Romero at Las Palmas Medical Group?
Multiple customers consistently rate Dr. Romero highly, describing him as caring, attentive, and thorough. Guests often mention his willingness to educate patients and provide personalized advice.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about the front desk and administrative staff at Las Palmas Medical Group?
Several reviewers criticize the front desk for poor phone etiquette, lack of confirmations, and difficulty booking appointments. Multiple customers report long hold times, missed calls, and inconsistent communication regarding lab results and prescriptions.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
Is there any concern about the frequency of required blood tests at Las Palmas Medical Group?
One review notes a policy requiring blood work every three months, which the reviewer finds excessive and misleading, especially during the Covid situation. The reviewer attributes this to office policy rather than the doctor's discretion.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
How reliable are the lab results and prescription fulfillment at Las Palmas Medical Group?
One reviewer reports a significant delay in receiving lab results and prescriptions, with the front desk failing to follow through on promised actions. This led to frustration and a decision to stop using the clinic.
Source: 1 of 8 reviews • Confidence: low (single anecdote)
Ratings
3.7
★★★★★3.730 reviews
Hours
Popular Times
Amenities & Details
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Details
- Plus Code
- 389W+JF Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJAQAAAI0zw4ARNvITpwU-CKY
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