LaSalle Medical Associates

Multiple customers report that the clinic often refuses to answer calls for scheduling, requiring in-person visits instead. Several reviewers mention long hold times or being unable to reach anyone, describing the experience as frustrating and inconvenient.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Several reviewers experienced appointment cancellations or delays, such as labs closing early and patients being rescheduled weeks later. This led to dissatisfaction and some patients seeking alternative providers.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

Negative feedback highlights rude staff and a lack of customer service, with comments about belittling attitudes and unprofessional behavior from front desk personnel. Conversely, a few reviews praise respectful and helpful staff, particularly noting Provider Irene Cruz and pediatricians.

Source: 5 of 8 reviews • Confidence: medium (conflicting evidence)

One reviewer specifically mentions positive experiences with virtual consultations during the COVID-19 period, highlighting convenience and effective communication with Provider Irene Cruz.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

At least one reviewer noted a lack of reminders for follow-up appointments, such as missed notifications for required shots, contributing to scheduling difficulties.

Source: 1 of 8 reviews • Confidence: low (specific instance)