Law Office of Michael R. Young
Location
1980 Orange Tree Ln #260, Redlands, CA 92374
Photos
What reviewers say
The Law Office of Michael R. Young receives mixed reviews, with many praising the attorney's empathy and professionalism while a few report unethical billing practices.
Themes summarized from customer reviews (sample of 8)
How responsive and communicative is the Law Office of Michael R. Young with clients?
Multiple customers highlight quick and clear communication, describing the team as communicative and on top of their cases. Guests often mention feeling well-informed and welcomed throughout the process.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
What do reviewers say about the attorney's empathy and approach to family law cases?
Several reviewers praise Michael Young for his compassionate and human-centered approach, noting that he cares deeply about clients' outcomes and explains legal matters clearly. One review calls him the best lawyer for child custody and support cases, emphasizing his empathy and effectiveness.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any complaints about billing practices at the Law Office of Michael R. Young?
One review alleges unethical billing practices, including double-charging for consultations, retaining fees beyond contract terms, and submitting a falsified invoice to the credit card company. The reviewer describes the attorney as a thief and warns potential clients to avoid him.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
How does the staff, including paralegals and assistants, contribute to the client experience?
Several reviews commend specific staff members for their professionalism and compassion. Mentioned names include Attorney Clair Hurst, paralegal Jenelle Parmer, Mariana Hevia-Cockrell, Paula, Kimberly, and Russell. Clients describe these individuals as knowledgeable, comforting, and supportive, enhancing the overall experience.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
Do any reviewers express dissatisfaction with the firm's communication or urgency?
One review criticizes the firm for poor communication, stating that the paralegal Kim was unresponsive and the firm did not act with urgency until the attorney himself intervened. The reviewer advises against using the firm due to these issues.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
Ratings
3.8
★★★★★3.829 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Details
- Plus Code
- 3Q9H+7P Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJI2P1Kqur3IARZMq5I83tTaQ
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