Legacy Dental of Murrieta: Andrew Tibbitts DDS & Associates
Location
40710 California Oaks Rd b, Murrieta, CA 92562
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What reviewers say
Legacy Dental of Murrieta receives mixed reviews, with praise for staff kindness and professionalism, but concerns about treatment quality and patient safety.
Themes summarized from customer reviews (sample of 8)
How would you describe the overall staff behavior and patient experience at Legacy Dental of Murrieta?
Multiple customers highlight the warm, kind, and patient staff, noting that the office feels like family and provides a comfortable, reassuring environment for both children and adults. One review specifically mentions the staff's willingness to assist with insurance and HSA inquiries, reinforcing a sense of trust and professionalism.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any reports of poor dental work or patient safety issues at Legacy Dental of Murrieta?
Several reviewers report serious concerns: one patient experienced a crown installed too short, leading to ongoing sensitivity and increased risk of cavities; another alleges extreme pressure during a crown placement that caused severe neck pain and potential spinal injury, with staff reportedly dismissing the pain. Additionally, a review describes a bleaching session that resulted in gum burns, tissue damage, and no follow-up care.
Source: 3 of 8 reviews • Confidence: medium (recurring theme of negative experiences)
How does Legacy Dental of Murrieta handle insurance and financial transparency?
One reviewer praised Savannah for honestly explaining out-of-network status and insurance processes, while another accused the office of attempting to charge for X-rays despite insurance coverage, suggesting potential financial transparency issues.
Source: 2 of 8 reviews • Confidence: medium (mixed evidence)
What is the reputation of Legacy Dental of Murrieta among long-term patients?
A longstanding patient reports never having a negative experience over many years, trusting all staff members and valuing their honesty and professionalism. This patient also notes that their children, now teens, have consistently received excellent care.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Is there any feedback about the quality of dental work performed by Dr. Andrew Tibbitts?
One reviewer criticizes Dr. Tibbitts for a poorly fitted crown and excessive pressure during a procedure, alleging potential harm to the cervical spine. Other dentists reportedly confirmed the crown was too short. The reviewer warns potential patients about these issues.
Source: 1 of 8 reviews • Confidence: low (single negative account)
Ratings
4.8
★★★★★4.8450 reviews
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Details
- Plus Code
- HQCW+3G Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJB5T5ZVuC3IAR5WYtVNDIxlU
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