Legacy Dental of Murrieta: Andrew Tibbitts DDS & Associates

Multiple customers highlight the warm, kind, and patient staff, noting that the office feels like family and provides a comfortable, reassuring environment for both children and adults. One review specifically mentions the staff's willingness to assist with insurance and HSA inquiries, reinforcing a sense of trust and professionalism.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers report serious concerns: one patient experienced a crown installed too short, leading to ongoing sensitivity and increased risk of cavities; another alleges extreme pressure during a crown placement that caused severe neck pain and potential spinal injury, with staff reportedly dismissing the pain. Additionally, a review describes a bleaching session that resulted in gum burns, tissue damage, and no follow-up care.

Source: 3 of 8 reviews • Confidence: medium (recurring theme of negative experiences)

One reviewer praised Savannah for honestly explaining out-of-network status and insurance processes, while another accused the office of attempting to charge for X-rays despite insurance coverage, suggesting potential financial transparency issues.

Source: 2 of 8 reviews • Confidence: medium (mixed evidence)

A longstanding patient reports never having a negative experience over many years, trusting all staff members and valuing their honesty and professionalism. This patient also notes that their children, now teens, have consistently received excellent care.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One reviewer criticizes Dr. Tibbitts for a poorly fitted crown and excessive pressure during a procedure, alleging potential harm to the cervical spine. Other dentists reportedly confirmed the crown was too short. The reviewer warns potential patients about these issues.

Source: 1 of 8 reviews • Confidence: low (single negative account)