Loma Linda University Health Care

Multiple customers reported difficulties reaching the clinic, including unanswered calls and system outages that prevented scheduling assistance. One reviewer experienced repeated ringing without answer and a system downtime that delayed appointment processing.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

Several reviewers described the front office staff as rude and unprofessional, citing instances where appointment rescheduling was refused and patients were directed to find another doctor without empathy. One reviewer suggested a need for customer service training.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Five of eight reviewers praised the doctors highly, describing them as great and deserving a 5-star rating. One specific mention highlighted Kristin Smith, PA-C as a dermatologist who received criticism for poor performance.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers confirmed the availability of same-day appointments, indicating the clinic can accommodate urgent scheduling needs.

Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)

• Reported turnarounds: same-day (walk-in)

One reviewer noted that the clinic was closed despite being marked as open, raising concerns about accurate operating hours.

Source: 1 of 8 reviews • Confidence: low (single instance)