Loma Linda University Medical Center East Campus

Multiple reviews mention poor cleanliness, with rooms described as filthy, overcrowded, and lacking basic hygiene. Patients reported dirty floors, rusty equipment, and insufficient bedding changes, especially during infection recovery.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Room conditions cited as hazardous for infection control.

Several reviews report billing discrepancies, including charges for services not rendered and inflated therapy costs. Patients had to dispute large sums and were met with resistance from billing staff.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

• Billing disputes centered around Physical/Occupational Therapy charges.

Reviews are mixed: some patients praised attentive, communicative staff and successful surgeries, while others experienced inadequate pain management, unprofessional behavior, and unsafe room conditions leading to additional health risks.

Source: 5 of 8 reviews • Confidence: medium (conflicting evidence)

• Positive care noted for cervical cancer treatment; negative care highlighted for mental health and post-surgical recovery.

Staff professionalism varies widely. Some nurses and physicians were described as patient, kind, and thorough, while others were reported as rude, unprofessional, and neglectful, particularly regarding call light responses and bedside manner.

Source: 4 of 8 reviews • Confidence: medium (mixed feedback)

• Specific complaints about nurse Julian's attitude and delays in medication administration.

Emergency room experiences were described as chaotic, with delays in diagnosis and treatment. Urgent care visits reported long waits and miscommunication about necessary diagnostic tests, leading to patient frustration.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

• Urgent care wait times up to five hours; misdiagnosis of required imaging.