Loma Linda University Medical Center

Several reviews highlight both excellent and poor experiences. Positive feedback mentions top-notch care for a ruptured appendix and quick, respectful service for a pacemaker insertion. Conversely, negative reviews report disorganization, last-minute appointment changes, inadequate pain management in the ER, and a lack of follow-up communication. Overall, care quality appears inconsistent across different services.

Source: 7 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers express dissatisfaction with staff attitudes, citing hostility from nurses and charge nurses during labor and delivery, and unethical practices observed in the psych unit, including medication mix-ups and interference with patient rights advocacy. Some reviews also mention being asked to leave during procedures without explanation.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One review raises concerns about the hospital's handling of patient rights, noting that a civil rights advocate was brought into a private room without cameras and that Nurse Jay repeatedly hung up the phone when the reviewer tried to contact an external advocate. This suggests potential issues with transparency and respect for patient advocacy processes.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Several reviewers mention organizational challenges, such as being short-staffed, last-minute appointment changes, and delays in addressing critical conditions like uncontrolled blood pressure during labor. These issues contribute to a perception of inefficiency, particularly in emergency and obstetric care.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

One review praises the hospital's modernity and efficiency, noting that an echocardiogram and blood work were completed in under one and a half hours, and that the Google app facilitated easy navigation to the parking lot. This suggests that the facility is well-equipped and offers streamlined patient experiences for certain services.

Source: 1 of 8 reviews • Confidence: high (explicit mention)