Loma Linda University Pn Management

Multiple customers consistently praise the front office ladies, nurses, and the PA as friendly and helpful, describing the overall staff experience as excellent.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers specifically criticize Dr. Justin Hata and Dr. Strum for being unresponsive, uncaring, and unwilling to prescribe necessary pain medications or alternatives, despite patients' expressed needs.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One reviewer with a lengthy history of surgeries and chronic kidney disease reports feeling dismissed by Dr. Hata, who refused to prescribe a pain patch the patient had been using safely for years, instead directing them to their primary care physician.

Source: 1 of 8 reviews • Confidence: medium (specific case)

At least two reviews mention poor follow-up and non-responsiveness, with one reviewer lodging complaints with state oversight authorities due to lack of coordination and care.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

While the staff is highly recommended by many, the mixed reviews about specific doctors lead to a conflicted recommendation; some would recommend the center broadly, while others advise avoiding certain physicians.

Source: 5 of 8 reviews • Confidence: medium (conflicting evidence)