Loma Linda University Sleep
Location
11360 Mountain View Ave, Loma Linda, CA 92354
Photos
What reviewers say
Loma Linda University Sleep clinic receives mixed reviews, with praise for staff professionalism and efficiency, but criticism for unprofessional practices and communication issues.
Themes summarized from customer reviews (sample of 8)
How would you describe the professionalism and friendliness of the staff at Loma Linda University Sleep clinic?
Multiple customers describe the personnel as very professional, friendly, and informative. One reviewer specifically praises Rebecca as wonderful and deserving a bonus, while another highlights the organized and clean facility. However, one reviewer found the staff unprofessional, noting issues with adhesive paste and equipment cleanliness.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What is the typical wait time for scheduling a sleep study appointment?
Several reviewers mention quick scheduling, with one getting an appointment within six days after being on a cancellation call. However, another reviewer reports difficulty receiving a callback and long delays in appointment confirmation.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
How would you rate the comfort and cleanliness of the sleep study facility?
Most reviewers find the facility clean and comfortable, describing it as clinical yet inviting. One reviewer, however, criticizes the hard mattresses, heavy blankets, and hot pillows, and reports feeling unwell due to cold air conditioning and temperature changes.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
What are the specific instructions provided before a sleep study for children?
One reviewer notes that specific instructions are given, including keeping hair clean and oil-free, arriving at a specified time, and not bringing other children. The process involves applying wires and a brief wake-up with a strobe light, with the entire visit lasting about thirty minutes.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
- Instructions: clean hair, no oils/hair products, arrive on schedule, no other children.
How responsive is the clinic to follow-up calls and appointment confirmations?
Several reviewers report poor responsiveness, with multiple attempts to reach the clinic resulting in no returned calls or voicemails. One reviewer specifically mentions never receiving a callback over a year period, expressing frustration with the lack of communication.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
Ratings
3.5
★★★★★3.524 reviews
Hours
Popular Times
Amenities & Details
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Amenities
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Payments
Details
- Plus Code
- 2QW3+RW Loma Linda, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJua2i0L-r3IAROtkBUXA_1gw
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