Longtins Auto Supply

Multiple customers highlight the exceptional customer service, describing it as the best they have experienced. Staff are noted for being very helpful, knowledgeable, and willing to go the extra mile, such as notifying customers before part arrivals and providing personalized assistance.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

Reviewers consistently mention that Longtins offers high-quality auto parts at significantly better prices than competitors. The store is described as having the best prices and quality parts, with staff willing to discuss options and provide fair rates.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

Yes, Longtins Auto Supply is family-owned. Several reviews emphasize the family heritage, mentioning the original owners and their legacy, as well as current family members like Andrew who continue the tradition of excellent service.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Multiple reviews note that Longtins can quickly locate and deliver hard-to-find parts, often notifying customers before the part arrives. This responsiveness is highlighted in situations where customers were in urgent need of parts.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Longtins serves a wide range of customers, including commercial drivers, boat motor owners, and those needing parts for older vehicles (early 2000s). The staff is praised for their knowledge across various makes and models, from cars to marine equipment.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)