Luxury Hair Extensions & Salon

Several reviewers expected to see the owner Ebony for their appointments but were instead serviced by other stylists, leading to disappointment. One reviewer explicitly mentioned being told they would be seen by the owner but ended up with a different stylist, Shirlay, who did not meet expectations.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers reported high satisfaction with hair extensions and styling when Ebony performed the service, describing the results as flawless and exceeding expectations. Conversely, other reviewers experienced poor quality work, with hair falling out or extensions not blending well, attributed to stylists who lacked the necessary skills.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

• Positive reviews highlight Ebony's expertise and precision.
• Negative reviews cite miscommunication and subpar technique from other stylists.

One reviewer noted a significant wait time of about one hour after scheduling an appointment, which contributed to dissatisfaction with the service experience.

Source: 1 of 8 reviews • Confidence: low (single instance)

Reviews indicate mixed responses: some customers received professional apologies and attempts at correction from the owner Ebony, while others felt ignored or blamed for the stylist's mistakes, leading to no resolution and a decision not to return.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

Several positive reviews specifically mention a clean, welcoming, and relaxing atmosphere, describing the salon as stylish and comfortable. No negative comments about cleanliness were found.

Source: 3 of 8 reviews • Confidence: high (explicit mention)