M&L Auto Collision

Multiple customers highlight the outstanding customer service, noting that staff members like Elizabeth, Bill, Ryan, and Aaron are helpful, courteous, and professional. The front desk receptionist is frequently mentioned as being very helpful.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff often follows up with customers post-repair.
• Front desk staff receives consistent praise.

Five of eight reviewers report that repairs were done to a high standard, with cars looking like new and work described as professional and excellent. One reviewer noted a small blemish that was promptly buffed out by the owner.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Owner personally follows up on customer satisfaction.

One reviewer specifically mentions that the price was lower than expected while still maintaining great quality, indicating competitive pricing.

Source: 1 of 8 reviews • Confidence: medium (single mention)

Several reviewers express trust in the shop, describing the staff as trustworthy and emphasizing the value and quality of the repair work.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Customers have had positive experiences with various services, including body work, fender painting, minor repairs, detailing, and specific parts replacements like mirrors and headlight lenses.

Source: 5 of 8 reviews • Confidence: medium (multiple specific services mentioned)

One reviewer expressed dissatisfaction with a pricing attempt for a fuel door repair, suggesting that the shop tried to upsell an expensive part when a cheaper solution was available.

Source: 1 of 8 reviews • Confidence: low (single conflicting view)