Magicland Children's Dentistry & Orthodontics - Jurupa Valley

Multiple customers highlight that the office is very clean and the staff, including front desk personnel and dental assistants, are incredibly friendly and helpful, making both children and parents feel comfortable.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer experienced a significant delay over an hour past their scheduled time with no communication, leading to stress, especially for children. This reflects a recurring theme of poor organization and lack of courtesy.

Source: 1 of 8 reviews • Confidence: medium (single negative example)

Several reviews criticize the doctor for unprofessional and harsh interactions with scared children, including yelling at a crying child and dismissing parental comfort attempts, which resulted in traumatic experiences for the children.

Source: 3 of 8 reviews • Confidence: high (recurring theme of poor pediatric care)

Guests often mention that the office features tablets in the waiting room, which was appreciated for keeping children entertained.

Source: 1 of 8 reviews • Confidence: medium (specific amenity noted)

Five of eight reviewers specifically commend Dr. J and team members like Alexia and Samantha for being sweet, caring, and wonderful, describing the office as the most amazing dental experience.

Source: 2 of 8 reviews • Confidence: high (explicit praise)

One review warns against sending children, especially in emergencies, citing inadequate numbing, screaming children, and a lack of bedside manner, leading to a severely traumatized child.

Source: 1 of 8 reviews • Confidence: medium (specific emergency complaint)