MainStay Suites Moreno Valley Near March Air Reserve Base
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What reviewers say
MainStay Suites Moreno Valley receives mixed reviews on cleanliness, noise, amenities, and service.
Themes summarized from customer reviews (sample of 8)
Is the hotel located conveniently near March Air Reserve Base?
Several reviewers note the location is great for proximity to March Air Reserve Base, though highway noise, especially from motorcycles, is a recurring issue.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How is the cleanliness and maintenance of the rooms?
Room cleanliness is generally praised, but multiple guests report strong chemical odors from cleaning products, dirty kitchens with food remnants, and occasional foul odors or stains. Some rooms were described as smelling of urine or had roaches.
Source: 6 of 8 reviews • Confidence: medium (mixed evidence)
What about the service and front desk staff?
Front desk service is frequently highlighted as exceptional, with specific praise for staff members like Jasmine. However, one reviewer experienced poor communication from a manager during reservation checks.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are the amenities, such as the kitchenette and pool, satisfactory?
The kitchenette is noted as nice with a functional fridge and heater/AC. The pool area is appreciated but lacks sufficient lounge chairs. Towel quality is criticized as thin and often dirty.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
How is the overall value for the price?
Guests generally find the hotel acceptable for short stays, noting it offers good value for the price point and location. However, several mention specific issues that detract from the experience, such as noise, cleanliness, and limited amenities.
Source: 7 of 8 reviews • Confidence: medium (recurring theme)
Are there any billing or reservation issues reported?
One reviewer experienced an unexpected charge for a deposit that was not refunded as promised, raising concerns about billing transparency.
Source: 1 of 8 reviews • Confidence: low (single report)
Ratings
3.8
★★★★★3.881 reviews
Location
23120 Sunnymead Boulevard, Moreno Valley, CA 92553
Hours
Popular Times
Amenities & Details
Crowd
Details
- Plus Code
- WPQR+X9 Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJK5FGzr2p3IAR8cXa2-zNaGY
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