Manuel Bonilla: Allstate Insurance
Location
117 S Main St Ste 204, Lake Elsinore, CA 92530
Photos
What reviewers say
Customers praise Manuel Bonilla's Allstate Insurance for excellent service, knowledgeable agents like Gigi and Jordan, and strong claims handling.
Themes summarized from customer reviews (sample of 8)
How would you describe the customer service at Manuel Bonilla: Allstate Insurance?
Multiple customers highlight the agency's friendly, patient, and professional service, noting that agents such as Gigi and Jordan go above and beyond to assist with insurance needs, explain coverage details, and secure better rates.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Agents often remind clients of budget considerations while maximizing coverage.
- The office leads with integrity and treats clients like family.
What is the quality of claims handling at this insurance agency?
One review reports a smooth claims process after an accident, with no surprises and reasonable valuation for a total loss, indicating effective claims management.
Source: 1 of 8 reviews • Confidence: medium (single positive case)
Are there any concerns about communication or agent availability?
One reviewer expresses disappointment that the office did not inform clients when a key agent (Jordan Bailey) left, resulting in delayed responses and unreturned emails and calls from Gaby.
Source: 1 of 8 reviews • Confidence: low (single negative case)
Ratings
4.7
★★★★★4.759 reviews
Hours
Popular Times
Amenities & Details
From the business
Service options
Accessibility
Details
- Plus Code
- MM9C+3P Lake Elsinore, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJm2A4-W-b3IARWiyvR4Pg-ro
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