Mars Petcare

Multiple customers report significant delays, with waits ranging from 18 hours to several days. One review noted a driver waiting from 7 am Friday for an 8 am appointment until 2:18 pm, while another mentioned a 3‑4‑day wait without explanation.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Wait times vary widely; some drivers experience same‑day unloading while others wait days.

Several reviewers express frustration that trailers promised as empty are unavailable, leading to inefficiencies and additional driver responsibilities.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

• Truck drivers must manage trailer availability independently.

Opinions are split: while some praise the night crew and management for being respectful and safety‑focused, others report rude and disrespectful behavior from shipping personnel.

Source: 4 of 8 reviews • Confidence: medium (conflicting feedback)

• Staff attitudes vary; some are courteous, others are criticized for rudeness.

One reviewer commends the facility for being clean and highlights management's focus on safety, describing the company as respectful to work for.

Source: 1 of 8 reviews • Confidence: low (single positive comment)