Massage Envy
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What reviewers say
Massage Envy in Upland receives praise for excellent customer service and skilled therapists, though one reviewer reported a poor experience.
Themes summarized from customer reviews (sample of 8)
Is customer service at the Upland Massage Envy location friendly and accommodating?
Multiple customers highlight the kindness and helpfulness of staff at the Upland location, noting that they were accommodating when transferring membership hours and provided a warm welcome on arrival.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How skilled are the massage therapists at this Massage Envy location?
Several reviewers praise specific therapists—Sylvia, Annette, Keisha, Taylor, and Lili—as experienced, professional, and attentive, describing their massages as wonderful, relaxing, and effective for various issues.
Source: 6 of 8 reviews • Confidence: high (recurring theme)
Did any reviewer have a negative experience at this location?
One reviewer reported a disappointing massage, citing odd sensations, lack of proper massage technique, and unexplained use of cold cream, indicating a poor experience despite the therapist's attempts.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
Is the Upland Massage Envy location clean and well-maintained?
Customers often mention that the location is quiet, clean, and pleasant-smelling, contributing to a positive overall experience.
Source: 2 of 8 reviews • Confidence: medium (implicit from positive remarks)
Ratings
4.8
★★★★★4.8457 reviews
Location
1900 N Campus Ave Ste C, Upland, CA 91784
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Popular Times
Amenities & Details
Accessibility
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Details
- Plus Code
- 49J6+H8 Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJI_1-SNQ2w4AR7nKtrLEQlr4
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