McDonald's
Classic, long-running fast-food chain known for its burgers & fries.
Location
78-962 CA-111, La Quinta, CA 92253
Photos
What reviewers say
McDonald's reviews highlight issues with order accuracy, food quality, service speed, and staff behavior, alongside positive feedback on cleanliness and app discounts.
Themes summarized from customer reviews (sample of 8)
How often are orders incorrect at McDonald's?
Several reviewers reported receiving wrong orders, with one instance of the staff hanging up on a caller. This suggests occasional order inaccuracies.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What is the quality of the food, particularly the fries and chicken items?
Multiple customers noted that fries were okay but the chicken in the Spicy Deluxe meal was old, stale, and dry, described as tasting like cardboard. Another review criticized cold, stale fries and disgusting chicken nuggets.
Source: 2 of 8 reviews • Confidence: high (recurring theme)
How is the cleanliness and service at McDonald's?
One reviewer mentioned the store was clean and the staff member was polite, while another reported cold, soggy hash browns and unmelted cheese, indicating mixed experiences with food temperature and service friendliness.
Source: 2 of 8 reviews • Confidence: medium (mixed evidence)
What are the wait times and staff behavior like?
Several reviews highlighted long wait times, both inside and in the drive-thru, with some staff being helpful while others ignored customers. The drive-thru line was frequently long, making parking spots inaccessible.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
How user-friendly is the self-service kiosk?
One reviewer found the kiosk difficult to operate and lacked immediate staff assistance, leading to frustration despite an otherwise pleasant atmosphere.
Source: 1 of 8 reviews • Confidence: low (single instance)
What safety concerns have been raised?
A notable incident described a drive-thru employee overfilling a hot coffee cup, resulting in a spill that injured the customer. The staff showed no remorse, raising concerns about training and safety.
Source: 1 of 8 reviews • Confidence: low (single incident)
What positive aspects are mentioned about McDonald's?
Multiple reviewers praised the consistency of McDonald's food across locations and appreciated discounts available through the mobile app, including free items occasionally.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
3.6
★★★★★3.61,107 reviews
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Amenities & Details
Service options
Highlights
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Details
- Plus Code
- PP56+WM La Quinta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJpzKywAL52oARF0gcC3_Oe-4
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