McDonald's

Several reviewers have mentioned concerns about cleanliness. One review noted that the play area could use more sanitizing, while another mentioned the floor becoming sticky after mopping. However, other guests have reported the inside being consistently clean.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

Customer service experiences appear to be inconsistent. Some reviewers praise specific employees for being helpful and friendly, with one mentioning a particular employee who deserves a raise and promotion. However, other reviews describe employees as having poor customer service, lacking smiles, and appearing unhappy. One review also mentioned rude kids working at the counter.

Source: 5 of 8 reviews • Confidence: medium (conflicting reports)

Multiple customers have reported problems with order accuracy and the McDonald's app. Reviews mention missing items, incorrect orders, and difficulties using the app to place or redeem orders. One review noted that the app didn't work, and another described a lengthy process to correct a significantly flawed order.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review noted that the menu displays were not working properly, showing only advertisements instead of the menu items. This made it difficult for guests to see what was available.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Several reviewers have commented on the fries. Some have described them as 'stinky' or cold, while others have mentioned inconsistent quantity. One review specifically noted that the fries are sometimes overcooked.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review mentioned difficulty contacting the store by phone, as the number directed to a wireless subscriber who was unavailable. Another review highlighted a long wait time to resolve an order issue, exceeding an hour.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)