Mega Nails & Spa

Several reviewers reported poor hygiene, describing the salon as dirty, with filthy floors and pedicure chairs. One review mentioned a lack of sanitation and a manager showing no sympathy for an infected toe. However, other guests did not mention cleanliness issues.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

Opinions vary widely. Some guests praised the nail work, calling it beautiful and professional, and highlighted friendly, experienced staff. Others described technicians as aggressive, unprofessional, or lacking skill, with incidents of ingrown toenails, poor cuticle care, and aggressive filing. A few noted that despite a language barrier, the service was satisfactory.

Source: 8 of 8 reviews • Confidence: medium-high (recurring theme)

Two reviews mentioned unexpected high costs: one reported a $1,600 out-of-pocket expense for ingrown toenails surgically removed, and another alleged a bait-and-switch on pricing. No other reviews discussed pricing issues.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

Multiple customers expressed dissatisfaction with customer service, noting that the salon failed to respond to calls or address complaints. One reviewer mentioned being ignored by the owner, while another filed a formal complaint with the Board of Barbering and Cosmetology.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

The salon receives a mix of high praise for nail quality and staff friendliness, alongside significant criticism for hygiene, service quality, and customer service. Guests who had positive experiences highlighted the beauty of the nails and the pleasant massage, while those with negative experiences emphasized poor sanitation, aggressive technicians, and unresponsive management.

Source: 8 of 8 reviews • Confidence: high (recurring theme)