Metropolitan Family Medical Clinic
Photos
What reviewers say
Metropolitan Family Medical Clinic receives mixed reviews, with praise for friendly staff and concerns about wait times, communication, and professionalism.
Themes summarized from customer reviews (sample of 8)
How friendly and helpful is the staff at Metropolitan Family Medical Clinic?
Several reviewers describe the staff as super friendly and helpful, making patients feel comfortable and well informed.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about patient privacy and emotional support during appointments?
One review reports a significant breach of patient privacy, where the clinic denied a request for a support person and the front desk staff lied, causing emotional distress.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
What are the typical wait times for appointments at Metropolitan Family Medical Clinic?
Multiple customers report long wait times, ranging from over an hour to several hours, with some patients waiting more than two hours before seeing a doctor.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
How would you describe the professionalism and demeanor of the clinic staff?
Several reviews mention unprofessional behavior, including hostile interactions among staff, dismissive attitudes toward patients, and instances where doctors were perceived as disrespectful and rushed.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
Are there issues with prescription processing and communication with pharmacies?
One review highlights a failure to send a prescription to the pharmacy in a timely manner, resulting in a weekend closure and no medication being available for the patient.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Do patients feel their medical concerns are taken seriously?
Multiple reviews indicate that patients felt dismissed or rushed, with doctors interrupting them, making incorrect assumptions, and not addressing their symptoms adequately.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Ratings
1.7
★★★★★1.756 reviews
Location
4990 Arlington Ave Ste D, Riverside, CA 92504
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- WHWQ+84 Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_yRAAgGx3IARs_QLXs7S-8k
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.