Mi Oficina Income Tax & Insurance

Multiple customers highlight excellent customer service, with staff like Jorge and Juan Gardella receiving praise for thorough explanations, patience, and going above and beyond, such as buying a child a meal. Five of eight reviewers gave a 5-star rating for service.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers commend the quality of tax preparation, noting that staff like George helped secure the best possible refunds and trusted the service with their finances. Five of eight reviewers gave a 5-star rating for the experience.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One reviewer expressed significant disappointment, stating they were charged far more than expected for tax preparation and had to contact another agency to learn about hidden fees. Another reviewer accused the business of enrolling clients in a cash advance program (TPG) that took a large portion of state refunds, describing it as fraudulent and vowing never to return.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Reviews are mixed: five reviewers gave 5-star ratings, praising service and refunds, while two reviewers gave 1-star ratings, citing unexpected fees and accusations of fraud. This reflects conflicting experiences among customers.

Source: 7 of 8 reviews • Confidence: medium (conflicting themes)