Mike Akbar Auto Service
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What reviewers say
Mike Akbar Auto Service is praised for friendly, trustworthy service and fair pricing, though one customer reported overcharging and poor communication.
Themes summarized from customer reviews (sample of 8)
Is Mike Akbar Auto Service trustworthy and reliable for car repairs?
Multiple customers describe Mike Akbar Auto Service as trustworthy, reliable, and family-oriented. They highlight fair pricing, clear communication, quick turnaround, and high-quality work, such as fixing faulty plugs, tail lights, brakes, and supercharger air leaks. One reviewer, who knows Mike for nearly two decades, calls him the best mechanic and praises his customer service. However, one customer reported being overcharged and receiving unhelpful explanations for extra costs.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Service turnaround: within hours for urgent issues
- Pricing keywords: fair, reasonable
How does the staff at Mike Akbar Auto Service interact with customers?
Guests often mention the staff's hospitality, kindness, and willingness to communicate clearly. Several reviews note that Mike personally contacts customers to explain repairs and pricing, showing genuine interest and transparency. The atmosphere is described as welcoming and family-like.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)
- Communication style: clear, upfront, personal
What types of repairs are commonly praised at Mike Akbar Auto Service?
Several reviewers highlight successful repairs of brakes, electrical components (tail lights), engine issues (plugs, supercharger air leaks), and mechanical breakdowns. The shop is noted for diagnosing and fixing problems that other dealerships could not resolve, often within a short timeframe.
Source: 5 of 8 reviews • Confidence: medium (multiple specific examples)
- Repairs mentioned: brakes, plugs, tail lights, supercharger, mechanical breakdowns
Are there any complaints about pricing or service quality?
One review expresses disappointment with overcharging and lack of transparency regarding extra costs, describing the staff as unhelpful and dismissive when questioned. This contrasts with the majority of positive feedback about fair pricing and clear communication.
Source: 1 of 8 reviews • Confidence: low (single conflicting review)
Ratings
4.9
★★★★★4.930 reviews
Location
1076 W 9th St, Upland, CA 91786
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Details
- Plus Code
- 38WM+83 Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJrbSlTgAxw4ARary2fTjSZrQ
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