Mojave Motorsports
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What reviewers say
Mojave Motorsports is a well-regarded motorcycle and off-road shop known for its friendly service and expertise, though some customers have experienced issues with parts availability and communication
Themes summarized from customer reviews (sample of 8)
What is the pricing like for tire mounting and balancing?
Several reviewers mentioned the cost of tire mounting and balancing services. One customer found the price of $109 to be high, especially given what they perceived as a less-than-perfect job. However, another reviewer stated that prices are generally okay. Cycle Gear offers a discount on mounting and balancing when tires are purchased from them.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Pricing keywords: "109 dollars", "fair price"
How is the customer service at Mojave Motorsports?
Multiple customers praise the friendly and caring staff, describing them as genuinely helpful. One reviewer initially expressed frustration with miscommunication but was impressed by the owner's personal call, apology, and commitment to resolving the issue. Another customer noted the staff's cordial and friendly demeanor. However, one review mentioned a lack of customer service and issues with promises regarding parts shipments.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What types of motorcycle/vehicle repairs and services do they offer?
Guests often mention a wide range of services, including tire changes, top-end work, and rebuilds. The shop is described as a go-to place for off-road, UTV, ATV, and dirt bike maintenance and repairs.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
What about parts availability and shipping?
One review highlighted issues with promised parts shipments, with delays and a lack of communication. The customer experienced difficulty obtaining a refund. Another review praised the shop for providing the correct brake parts needed.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Is the shop owner responsive to customer concerns?
One reviewer noted that the owner personally called to apologize for a miscommunication and took responsibility for the error, which significantly improved their perception of the business. This demonstrated a commitment to customer satisfaction.
Source: 1 of 8 reviews • Confidence: medium-high (explicit mention)
Ratings
4.3
★★★★★4.3222 reviews
Location
10763 Hesperia Rd, Hesperia, CA 92345
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Details
- Plus Code
- CPW3+66 Hesperia, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJAViMghRnw4AR7hWgCPFrRQk
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