Molina Healthcare Indio One Stop Health Center

Multiple customers express strong dissatisfaction, citing frequent issues with member services, outdated technology, and poor customer support. However, one reviewer had a positive experience praising a staff member's helpfulness.

Source: 5 of 5 reviews • Confidence: medium (conflicting themes)

Several reviewers criticize the customer service as terrible, mentioning long wait times, a poor phone system, and rudeness. One reviewer specifically commended Sonia Nájera for being kind and helpful.

Source: 4 of 5 reviews • Confidence: medium (recurring theme)

One reviewer explicitly states that Molina Service is not open 24/7, which contributes to their negative experience.

Source: 1 of 5 reviews • Confidence: low (single mention)

One reviewer reports being harassed by frequent phone calls about an advantage plan despite declining the offer.

Source: 1 of 5 reviews • Confidence: low (single mention)

One reviewer finds the app and website outdated and useless, contributing to a negative perception of the service.

Source: 1 of 5 reviews • Confidence: low (single mention)