Montara Apartments

Multiple customers highlight the professionalism and helpfulness of the leasing office staff, describing them as quick to assist with issues and working to keep residents happy. However, one reviewer reports difficulty reaching the regional manager and a perception of disorganization.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Staff praised for kindness and efficiency
• Leasing office works to resolve resident concerns

Several reviews mention significant roach and rat infestations, with residents reporting roaches inside units, food contamination, and pets becoming sick from eating dead roaches. One reviewer notes that despite attempts to control the problem, it remains severe.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Infestation described as 'out of control'
• Pets affected by pests

One reviewer reports unexpected and hidden fees, including overcharged rent and steep late fees, while another complains about unjust charges for renters insurance and a lack of transparency from management.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

• Rent charged above quoted amount
• Late fees and eviction notice threats

While some residents note that the pools are clean and maintenance is prompt, others describe poor ventilation causing unpleasant smells and a general lack of cleanliness due to pest issues.

Source: 2 of 8 reviews • Confidence: medium (mixed evidence)

• Clean pools and quick maintenance mentioned
• Unpleasant smells and pest-related cleanliness issues reported

One review mentions that parking is not a problem, with ample space available, while another does not address parking directly.

Source: 1 of 8 reviews • Confidence: low (limited evidence)