Monte Vista Eyexam of CA

Multiple customers highlight exceptionally polite, helpful, and knowledgeable staff, with specific mentions of Mary, Araceli, and Dr. Benjamin providing excellent support and personalized attention during eye exams and glasses selection. One review, however, criticizes poor customer service, citing appointment cancellations and long wait times.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff praised for professionalism and thoroughness
• Clean and up-to-date equipment noted
• High trust in Dr. Benjamin's expertise

Reviewers consistently report thorough and attentive eye exams, with Dr. Benjamin taking time to review results and recommend appropriate lenses. The experience is described as pleasant and professional.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Doctor listens to patient concerns
• Detailed testing for correct lens selection

Customers appreciate a wide selection of glasses and helpful advice on lens types and usage. Staff members like Araceli and Mary guide patients through choices without pressure, ensuring comfort and suitability.

Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)

• Personalized advice on wearing schedules
• Financial decision support without compromising needs

Several reviews mention a clean, modern office with up-to-date technology, contributing to a comfortable and professional experience.

Source: 4 of 8 reviews • Confidence: medium (multiple mentions)

• Equipment appears technologically advanced
• Cleanliness emphasized

One review expresses dissatisfaction with customer service, citing appointment cancellations and long waits, contrasting sharply with the majority of positive feedback.

Source: 1 of 8 reviews • Confidence: low (single conflicting review)

• Appointment issues reported
• Long wait times mentioned