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Monterey Pines Apartment Homes

Apartment building● Unknown Hours
3.2(27)
Monterey Pines Apartment Homes

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What reviewers say

Monterey Pines Apartment Homes receives mixed reviews, with praise for cleanliness, staff friendliness, and amenities, but concerns about security, maintenance issues, and lease flexibility.

Themes summarized from customer reviews (sample of 8)

Are the apartments clean and well-maintained?

Multiple customers note that the apartments are clean, with well-kept common areas and tidy laundry rooms. One review specifically mentions no roaches and a peaceful environment.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

How would you describe the staff and leasing office?

Several reviewers highlight friendly and welcoming staff, with specific mentions of Jasmine and Sarah being patient and helpful. However, one review criticizes leasing personnel as lazy and unresponsive.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)

What are the security concerns at Monterey Pines?

Multiple reviews report frequent break-ins and thefts, with no security gate mentioned. One reviewer notes incidents occurring about once a month.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

Are there issues with maintenance and amenities?

Several reviews mention broken laundry machines and a lack of in-unit washers/dryers, leading to frustration. One reviewer praises the gym, pools, and hot tubs as positive amenities.

Source: 4 of 8 reviews • Confidence: medium (conflicting experiences)

How is the lease renewal process and rent affordability?

One reviewer notes a significant rent increase upon lease renewal (from $1,529 to $1,729) and expresses a desire for more flexible percentage increases.

Source: 1 of 8 reviews • Confidence: low (single instance)

What are the common complaints about the property's upkeep?

A few reviews criticize the frequency of lawn maintenance activities, describing them as excessive and possibly driven by hourly billing. Another mentions water and electrical issues as bait-and-switch problems.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Ratings

3.2

3.2

27 reviews

5
10
4
3
3
4
2
3
1
7

Location

25701 Van Leuven St, Loma Linda, CA 92354

Loma LindaCA92354

Hours

Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
Friday9 AM–6 PM
Saturday9:30 AM–4:30 PM
Sunday10 AM–3 PM

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Amenities

Basketball courtFitness centerHot tubOutdoor SpacePets welcomeSwimming pool

Pets

Dogs allowed

Details

Plus Code
3Q35+R7 Loma Linda, California
Timezone
America/Los_Angeles
Google Place ID
ChIJQ6-AJL2r3IARDZcLif97TD4

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