Monterey Pines Apartment Homes
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What reviewers say
Monterey Pines Apartment Homes receives mixed reviews, with praise for cleanliness, staff friendliness, and amenities, but concerns about security, maintenance issues, and lease flexibility.
Themes summarized from customer reviews (sample of 8)
Are the apartments clean and well-maintained?
Multiple customers note that the apartments are clean, with well-kept common areas and tidy laundry rooms. One review specifically mentions no roaches and a peaceful environment.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How would you describe the staff and leasing office?
Several reviewers highlight friendly and welcoming staff, with specific mentions of Jasmine and Sarah being patient and helpful. However, one review criticizes leasing personnel as lazy and unresponsive.
Source: 3 of 8 reviews • Confidence: medium (mixed feedback)
What are the security concerns at Monterey Pines?
Multiple reviews report frequent break-ins and thefts, with no security gate mentioned. One reviewer notes incidents occurring about once a month.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Are there issues with maintenance and amenities?
Several reviews mention broken laundry machines and a lack of in-unit washers/dryers, leading to frustration. One reviewer praises the gym, pools, and hot tubs as positive amenities.
Source: 4 of 8 reviews • Confidence: medium (conflicting experiences)
How is the lease renewal process and rent affordability?
One reviewer notes a significant rent increase upon lease renewal (from $1,529 to $1,729) and expresses a desire for more flexible percentage increases.
Source: 1 of 8 reviews • Confidence: low (single instance)
What are the common complaints about the property's upkeep?
A few reviews criticize the frequency of lawn maintenance activities, describing them as excessive and possibly driven by hourly billing. Another mentions water and electrical issues as bait-and-switch problems.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Ratings
3.2
★★★★★3.227 reviews
Location
25701 Van Leuven St, Loma Linda, CA 92354
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Pets
Details
- Plus Code
- 3Q35+R7 Loma Linda, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJQ6-AJL2r3IARDZcLif97TD4
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