Monumental Insurance

Several reviewers report delays in cancellation processing, leading to additional charges from the overhead insurance company and a lengthy refund period. One reviewer felt the lag may have been intentional, citing multiple call disconnections when attempting to complain.

Source: 1 of 8 reviews • Confidence: low (single negative review)

Customer service experiences are mixed. One reviewer praised the professionalism and responsibility of the staff, noting excellent service for both insurance and tax needs. Conversely, another reviewer specifically criticized a short-haired employee as mean, while a third reported the phone line often unanswered.

Source: 4 of 8 reviews • Confidence: medium (recurring theme of mixed feedback)

Multiple customers found the insurance quotes to be good and reasonable, recommending the agency for affordable rates.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)

Yes, several reviews highlight that Monumental Insurance provides tax services alongside insurance, with customers appreciating the convenience of handling both needs at one location.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)