Moreno Valley HVAC & Appliance Pros
What reviewers say
Moreno Valley HVAC & Appliance Pros (also known as Progressive Appliance & HVAC repair) receives mixed reviews, with some praising technician knowledge and promptness, while others report issues with
Themes summarized from customer reviews (sample of 8)
What is this company also known as?
Several reviewers mention that this company is also known as Progressive Appliance & HVAC repair.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What is the general experience with the technicians?
Experiences with the technicians vary. Some guests describe them as knowledgeable, kind, thorough, and helpful. However, one review noted a technician who was unable to fix an icemaker, and another described a technician as an 'idiot'.
Source: 4 of 8 reviews • Confidence: medium (mixed feedback)
What are the common complaints about communication?
Multiple customers report difficulty reaching the company by phone. Several reviews mention unanswered calls, inability to leave messages, and a lack of response even after repeated attempts.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
What issues have been reported regarding warranty claims?
Some reviewers express concerns that the company may prioritize the interests of warranty companies over resolving customer issues. One review alleges false findings were submitted, leading to a denied claim, while another mentions the company closing out a claim without proper repair.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
What is the typical timeframe for repairs and parts ordering?
One review noted a significant delay in parts ordering and repair completion, with a control board ordered but installation taking two weeks and no communication from the company. Another review mentioned a part order that occurred two months prior with no response from Progressive Appliance.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Are there any concerns about the accuracy of repair reports?
One review alleges that the company submitted false findings to a warranty company, claiming flooring issues and falsely accusing the customer of being hostile. Another review mentioned a report stating the customer misused an appliance.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
Ratings
1.6
★★★★★1.614 reviews
Hours
Popular Times
Amenities & Details
Offerings
Details
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJCctSHwSv3IARqquxq3TxYu0
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