Morongo Crisis Walk-In Center

Multiple customers praised the women's staff, describing them as wonderful and professional, while a few reviews noted instances of rudeness and insensitivity from a male front desk staff member and an on-call male nurse. One reviewer experienced misgendering and an inappropriate question about transgender status. Overall, the professionalism is mixed, with positive feedback on many staff members but concerns about specific individuals.

Source: 5 of 8 reviews • Confidence: medium (mixed feedback)

Several reviewers explicitly stated that there is no on-site psychiatrist; only a nurse practitioner is available. This limitation led to long wait times and referrals for psychiatric care elsewhere, which some customers found unsatisfactory for crisis situations.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Five reviewers highlighted the kindness and helpfulness of the staff, particularly mentioning therapists like Mato and Mary Jo who were described as non-judgmental and supportive. These reviewers appreciated the positive impact on their mental health and understanding of their diagnoses.

Source: 3 of 8 reviews • Confidence: high (explicit praise)

Two reviews mentioned long wait times, describing a two-hour line to see a nurse practitioner followed by another two-hour wait. One reviewer suggested that going to the emergency room might be a better option due to these delays.

Source: 2 of 8 reviews • Confidence: medium (specific wait time complaints)