Mortgage, Bank of America

Multiple customers have complained about the branch being understaffed on Friday afternoons, leading to long waits or being told the office is closed despite being open. One review specifically noted dissatisfaction with only one person working at noon on a Friday.

Source: 2 of 3 reviews • Confidence: medium (explicit mention)

Yes, several reviewers expressed frustration that the branch either fails to open when advertised or wastes customers' time by having insufficient staffing, leading to long waits or being turned away.

Source: 2 of 3 reviews • Confidence: medium (explicit mention)

One review gave a high rating (5 stars) but did not provide specific details about the experience, leaving the overall sentiment ambiguous. No further positive feedback is mentioned in the available reviews.

Source: 1 of 3 reviews • Confidence: low (single positive rating without context)