Moss Bros. Chrysler Dodge Jeep RAM Riverside

Multiple customers highlight a highly positive sales experience, describing it as the best they have had when purchasing a vehicle. Sales representatives, such as Jett and Matt (GM), are noted for being helpful, non-pushy, and taking the time to secure a great deal without pressure.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Several reviews praise the service department for honesty, transparency, and proactive cost-saving advice, such as not performing unnecessary maintenance. However, one customer reports severe water spot damage to their vehicle and a lack of response to complaints, indicating a significant service quality issue.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

One reviewer expresses shock at high repair costs, questioning the legality of pricing for brake pads and axle repairs, while another mentions forgotten undercarriage covers during an oil change, suggesting potential lapses in attention to detail.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

While many customers appreciate prompt and courteous service, one reviewer criticizes the dealership for ignoring follow-up attempts regarding vehicle damage, highlighting a lack of accountability and communication.

Source: 1 of 8 reviews • Confidence: low (single negative case)