Moss Bros. GMC

Several reviewers reported longer-than-expected wait times, with one experiencing a 3-hour-plus delay for an oil change and tire rotation despite an appointment. However, another review noted a prompt resolution after a breakdown. Overall, service duration appears variable.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Multiple customers highlighted the expertise and friendliness of specific technicians. Lisa Powe and Alan were repeatedly praised for their thorough explanations, patience, and ability to resolve issues efficiently.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Staff names frequently mentioned: Lisa Powe, Alan

One reviewer expressed dissatisfaction with the cost of a water pump replacement that did not resolve an overheating issue, suggesting overcharging. Other reviews did not mention pricing concerns.

Source: 1 of 8 reviews • Confidence: low (single conflicting review)

While one customer vowed never to return due to slow service, the majority described their experiences as smooth, friendly, and highly satisfactory, particularly when dealing with Lisa Powe or Alan.

Source: 7 of 8 reviews • Confidence: medium-high (recurring positive theme)