Motel 6 Big Bear Lake, CA

Several reviewers reported cleanliness problems, including stained sheets, dirty towels, and a poorly maintained mattress. One guest described it as the dirtiest motel they have ever stayed in, while another mentioned a huge dent in the mattress and a strong cleaner smell. However, a few guests noted that it was one of the cleanest Motel 6 properties they have experienced.

Source: 5 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers praised the motel's convenient location, noting it is near activities such as snow play, the convention center, the zoo, and Big Bear Mountain. Guests often mention the short drive to stores and downtown.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Staff experiences are mixed. Some guests reported friendly and helpful staff who assisted with car trouble in the snow, while others described the front desk personnel as unhelpful, unfriendly, and difficult to communicate with. One reviewer felt the staff resembled a character from Seinfeld and was unresponsive to requests.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

One reviewer experienced an unexpected Venmo refund followed by persistent, threatening messages from Motel 6 requesting payment for an alleged unpaid balance. The guest felt harassed and refused to click on provided links, ultimately deciding never to stay at a Motel 6 again due to the billing dispute.

Source: 1 of 8 reviews • Confidence: low (single incident)

Guests often mention basic amenities such as a TV, microwave, and fridge. However, several reviews noted missing or substandard items, including no fitted sheets, thin bedding, rough towels, lack of a blow dryer, and poor-quality coffee and tap water. Some rooms were described as having comfortable mattresses despite being bare-bones.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)