Motel 6 Highland, CA – San Bernardino – East

Multiple customers highlight that the staff, particularly Tony and Priscilla, are super helpful, friendly, and go out of their way to ensure a pleasant stay.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe the rooms as surprisingly clean and modern, with updated flooring and bathrooms that feel fresh and well-maintained.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

One review notes that the towels are like sandpaper and suggests a slight investment to improve their quality, matching the otherwise high level of service.

Source: 1 of 8 reviews • Confidence: low (single mention)

One guest experienced issues with pet policy, being told they had too many pets and required a deposit, then later refused additional stay despite payment, leading to an abrupt departure and lost pets.

Source: 1 of 8 reviews • Confidence: low (single mention)

A reviewer suggests adding a security presence, such as a solar-powered surveillance cart or brighter lighting, to enhance safety for guests, especially elderly or single individuals.

Source: 1 of 8 reviews • Confidence: medium (constructive criticism)

One review alleges racial discrimination and theft by staff, describing a hostile and unfair experience, which conflicts with the overwhelmingly positive feedback from other guests.

Source: 1 of 8 reviews • Confidence: low (single, conflicting mention)