Mountain Avenue Animal Hospital

Multiple customers highlight the staff's friendliness and willingness to explain procedures in detail, making patients feel comfortable and well-informed.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff greet warmly upon arrival.
• Groomer Desiree is praised for handling dogs gently.
• Dr. Kim receives special commendation for patient explanations.

Several reviewers note that the pricing is comparable to other veterinary clinics and that services are transparent, with costs clarified before treatment.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Prepayment for services is mentioned.
• Affordability is emphasized alongside quality care.

Guests often mention the staff's patience and understanding with senior dogs and those with anxiety, adapting their approach to ensure comfort.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Special attention given to a senior dog with severe anxiety.
• Staff described as patient and caring.

Clients who have been visiting for over a decade express loyalty, citing consistent quality care for multiple pets, including dogs and even bunnies.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

• Over 13 years of continuous patronage.
• Recommendation to friends and family.

One review criticizes the hospital for allegedly dismissing serious health concerns, leading to a worsening condition and eventual loss of a pet, despite repeated requests for further diagnostics.

Source: 1 of 8 reviews • Confidence: low (single negative account)

• Concerns about UTI treatment and refusal of additional tests.
• Rude interaction with a kitten during vaccination discussion.