Mountain View Chevrolet
Location
1079 W Foothill Blvd, Upland, CA 91786
Photos
What reviewers say
Mountain View Chevrolet is praised for exceptional, personalized service across multiple departments, though one reviewer reported an unprofessional incident.
Themes summarized from customer reviews (sample of 8)
What do customers say about the sales experience at Mountain View Chevrolet?
Multiple customers highlight a stress-free and effortless car-buying experience, praising individual salespeople—Jason, Adrian, Courtney, Kamal, Greg, and others—for their thorough explanations, patience, and professionalism. They note that the staff listened attentively, provided accurate information, and went above and beyond to ensure satisfaction. One review specifically mentions a great price and feeling valued as the only customers.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Salespeople often named: Jason, Adrian, Courtney, Kamal, Greg
- Common praise: patience, thoroughness, no pressure
How is the service department at Mountain View Chevrolet rated?
Customers report excellent service for vehicle repairs, particularly noting a smooth warranty approval process for a transmission replacement. The service advisor, Ivan, was commended for keeping the customer informed throughout the three-week turnaround. Overall, the service department is seen as reliable and communicative.
Source: 1 of 8 reviews • Confidence: medium (single positive review)
- Service highlighted: transmission replacement under warranty
- Service advisor praised: Ivan
Are there any negative experiences reported at Mountain View Chevrolet?
One reviewer described an extremely unprofessional and disrespectful interaction, citing a rude interruption by an uninvolved salesman that led to the loss of a guaranteed sale. This contrasts sharply with the overwhelmingly positive feedback from other reviewers.
Source: 1 of 8 reviews • Confidence: low (single negative review)
- Negative aspect: unprofessional behavior by a salesman
- Result: loss of potential sale
Which finance and internet staff are frequently mentioned positively?
The finance manager, Michelle Mitchell, and the internet manager, Andy Ho, are specifically thanked for their assistance, contributing to an exceptional overall experience for one customer.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
- Finance manager praised: Michelle Mitchell
- Internet manager praised: Andy Ho
Ratings
4.4
★★★★★4.42,539 reviews
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Amenities & Details
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Details
- Plus Code
- 485M+35 Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJYQ5PURUxw4ARz7HpT-tGHMM
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