Mountain View Tire & Auto Service

Multiple customers highlight the shop's outstanding roadside assistance. One reviewer praised Alexander and Jerry for quickly diagnosing a broken wheel on a large trailer, arranging a part from a nearby supplier, and completing the repair efficiently, allowing the customer to continue their journey safely.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Several reviewers report fast service with reasonable prices. One customer noted that the shop identified low coolant and moisture in brake fluid, worked with them on pricing, and performed additional checks during an oil change and tire rotation, though the work exceeded expectations.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer expressed disappointment, stating that despite having new tires installed less than two and a half years ago with a promised 75,000-mile lifespan, the shop now insisted on replacing them at 36,000 miles. The customer felt misled about warranty coverage and faced unexpected costs.

Source: 1 of 8 reviews • Confidence: medium (specific complaint)

While one customer praised Jessica for her helpful tire selection and quick fix for a puncture, another reported a lengthy wait for tire installation, with two staff members seemingly idle. The latter felt the full inspection process was not communicated upfront and the service manager appeared annoyed when questioned about the delay.

Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)

Negative reviews highlight alignment issues and poor follow-up. One customer spent over $700 on an alignment that was later found to be incorrect by a second location, with the manager at the second shop expressing confusion about the first shop's actions. The corporate office reportedly refused a refund, indicating a lack of customer focus and honesty.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

Multiple reviewers commend the staff for being efficient and courteous. One customer noted a staff member who checked them in promptly, provided an accurate time estimate, and communicated clearly about service completion and future tire recommendations.

Source: 2 of 8 reviews • Confidence: high (explicit mention)