Mountain View Tire & Auto Service

Several reviews report serious issues with oil changes, including missing oil caps, oil leaks, and engine damage. One customer experienced no oil after an oil change, requiring a tow and engine check. Another noted a botched oil change with oil pressure problems and engine steaming. These incidents suggest a pattern of poor oil change execution and lack of accountability.

Source: 4 of 8 reviews • Confidence: high (explicit mention of multiple oil change failures)

Multiple customers highlight reasonable pricing and fast service. One review mentions a $45 quote for a tire patch that turned into a valve stem replacement for less than $20. Another praises a killer price on four new tires with rotation for a Ram 1500. These reviews indicate competitive pricing and good value.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme of reasonable pricing and quick service)

• Pricing keywords: "reasonable price", "killer price"

One review describes a significant odometer error that was admitted, apologized for, and corrected by the manager, Sam Rivera. Another reports poor customer service during a botched oil change, with no accountability or reimbursement. These mixed responses suggest inconsistent handling of mistakes.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence of error handling)

Opinions vary. One customer felt taken advantage of after a coupon was not applied correctly and reported a lack of honesty. Conversely, another praised Sam Rivera for professionalism, reasonable discounts, and thorough service on a BMW X5. This indicates a split perception of honesty and trustworthiness.

Source: 2 of 8 reviews • Confidence: medium (opposing viewpoints on honesty)

A recent customer reports a quick turnaround, with a tire rotation completed in under 30 minutes with minimal wait time. This suggests efficient service for routine maintenance tasks.

Source: 1 of 8 reviews • Confidence: medium-high (specific mention of fast service)

• Reported turnarounds: same-day (walk-in), on-schedule