Mountainview Urgent Care

Several reviews mention long wait times, with one noting a 2-hour wait and another reporting a 4-hour wait for urgent cases. Guests often mention that wait times are longer than expected.

Source: 3 of 8 reviews • Confidence: medium (multiple reviews mention wait times)

• Wait time keywords: "2 hrs", "4 hour wait"

Multiple customers praise the staff, describing them as friendly, professional, courteous, and caring. One review explicitly states the staff was nice, to the point, and professional.

Source: 5 of 8 reviews • Confidence: high (explicit mention in five reviews)

• Staff keywords: "friendly", "professional", "courteous", "caring"

At least two reviews criticize the front desk, describing the staff as rude, ignoring patients, and unhelpful during registration. One reviewer felt the front desk lady ignored them while on a call and provided poor guidance.

Source: 2 of 8 reviews • Confidence: medium (explicit criticism in two reviews)

• Front desk keywords: "rude", "ignored", "unprofessional"

One review expressed dissatisfaction with billing, mentioning a surprise bill of several hundred dollars after a brief examination and feeling of dishonesty. No other reviews mention billing concerns.

Source: 1 of 8 reviews • Confidence: low (single review mentions billing issue)

• Billing keywords: "surprise bill", "several hundred dollars", "dishonesty"

Multiple customers comment positively on the cleanliness and welcoming atmosphere of the facility, describing it as clean, welcoming, and well-organized.

Source: 4 of 8 reviews • Confidence: high (explicit mention in four reviews)

• Facility keywords: "clean", "welcoming", "well organized"