Nana's Flower Shop & Gifts

Multiple customers report receiving wilted or dead flowers, especially for premium arrangements, indicating a recurring issue with freshness. Conversely, one reviewer praised the freshness of their bouquet. Overall, freshness is a mixed theme.

Source: 5 of 8 reviews • Confidence: medium (mixed evidence)

Several reviewers mention poor communication, including missing add-ons, lack of pre-delivery photos, and delayed or no response to calls for order issues. This suggests a pattern of inadequate customer communication.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Reviews are split: some customers received beautiful, well-designed bouquets that exceeded expectations, while others found arrangements to be of low quality, resembling grocery store bunches or appearing unprofessional for important occasions.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

Customer service is criticized in several reviews, with complaints about unreturned calls, lack of refunds or replacements, and rude responses. However, one reviewer noted attentive service and multiple doorbell rings to ensure delivery, indicating variability.

Source: 4 of 8 reviews • Confidence: medium (mixed evidence)

One reviewer specifically praised the cute dog designs in their arrangements, highlighting a unique design specialty that was appreciated.

Source: 1 of 8 reviews • Confidence: low (single mention)