Neto's NTR Transmission & Auto Repair

Several reviewers reported longer-than-expected wait times, with one car held for two weeks despite an initial estimate of 3-4 business days. Another mentioned a quick turnaround after an initial delay. Overall, completion times vary significantly.

Source: 2 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers describe the shop as honest and transparent, noting that technicians advised on necessary repairs without overcharging. However, one reviewer accused the shop of damaging the vehicle and lying about the cause.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Five reviewers highlighted that the shop offered significantly lower prices for major services, such as a $3,000 cheaper engine rebuild than competitors, and competitive rates for transmission fluid changes and repairs.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Customer service is polarized: several guests praise the friendly, family-owned atmosphere and willingness to go the extra mile (e.g., driving customers home). Conversely, one reviewer reported a rude and confrontational interaction with a technician on the day before pickup.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

One review alleges that the shop caused a new scratch on the vehicle and failed to reinstall parts correctly, providing video evidence. No other reviews mention similar issues.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)