NexGen HVAC & Plumbing

Multiple customers highlight that NexGen's technicians arrive on time, are knowledgeable, friendly, and thorough. They explain procedures clearly and clean up after work. One review noted a technician who resolved a thermostat issue efficiently and provided helpful recommendations.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Several reviewers report excellent installation experiences, describing the work as beautifully done, quiet, and functional on the same day. The crews are noted for being polite, friendly, and leaving the work area clean.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer mentioned that NexGen promptly sent a service technician the next morning to fix a strange noise from a newly installed heater, demonstrating quick response to post-installation concerns.

Source: 1 of 8 reviews • Confidence: medium (single instance)

One review expressed dissatisfaction with additional work add-ons and a monthly inspection service fee, preferring a one-time fee instead. However, this is the only mention of pricing concerns among the reviews.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One customer reported a poor toilet installation experience, where the technician was deemed incapable, leading to additional costs and a need to involve a local plumber. This review gave NexGen a low rating of 1 star.

Source: 1 of 8 reviews • Confidence: low (single negative case)