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NGY Group Chino

Cabinet store● Unknown Hours
3.4(204)
NGY Group Chino

Photos

All
Inside
Videos
By owner
Street View & 360°

What reviewers say

NGY Group Chino receives praise for excellent customer service, product quality, and knowledgeable staff, though a few reviews highlight poor service experiences.

Themes summarized from customer reviews (sample of 8)

What do customers say about the customer service at NGY Group Chino?

Multiple customers highlight exceptional customer service, describing the staff as always willing to help, respectful, and going the extra mile to ensure satisfaction. They mention transparent practices with no hidden fees or agendas.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

How is the product quality at NGY Group Chino?

Several reviewers praise the high quality of products, particularly noting excellent cabinet and granite materials, with one specifically recommending the elegant oak cabinets.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Which staff members are frequently mentioned positively?

Ashley and Maria are repeatedly commended for their helpfulness and reliability, especially in design assistance and order fulfillment across various projects.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Are there any negative experiences reported?

A couple of reviews describe frustrating experiences with poor service, including long waits, dismissive staff, and perceived dishonesty, indicating operational and managerial issues.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

What do customers say about the showroom and selection?

Customers appreciate the showroom for allowing clients to pick choices and for regularly updating inventory, making it a preferred location for cabinet and quartz purchases.

Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)

How long have some customers been using NGY Group Chino?

One reviewer has been a loyal customer for over seven years, reinforcing the perception of consistent quality and value.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

Ratings

3.4

3.4

204 reviews

5
98
4
24
3
9
2
16
1
57

Location

14275 Telephone Ave Ste B, Chino, CA 91710

ChinoCA91710

Hours

Monday8 AM–4:30 PM
Tuesday8 AM–4:30 PM
Wednesday8 AM–4:30 PM
Thursday8 AM–4:30 PM
Friday8 AM–4:30 PM
Saturday8–11:30 AM
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

DeliveryIn-store pickupIn-store shoppingOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

Assembly serviceInstallation service

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
X8V5+J2 Chino, California
Timezone
America/Los_Angeles
Google Place ID
ChIJpSWdOyrN3IARbLNWBnkgJPo

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