Nissan of San Bernardino

Multiple customers highlight the exceptional friendliness and expertise of staff members such as Ryan, Endy, Jill, Max, Oscar, and Christopher Ruiz. Reviewers describe them as patient, honest, and capable of explaining vehicle details clearly, leading to confident purchasing decisions.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff names frequently mentioned: Ryan, Endy, Jill, Max, Oscar, Christopher Ruiz
• Positive themes: genuine honesty, down-to-earth demeanor, fun to work with

Service department staff, particularly Jill, are praised for their automotive expertise and ability to handle customer situations efficiently. One reviewer specifically requested Jill for future oil changes and car washes.

Source: 2 of 8 reviews • Confidence: medium-high (specific praise)

• Service department highlighted: Jill
• Service tasks mentioned: oil change, complimentary car wash

Several reviews note that the car-buying process is fast and efficient, with staff like Endy and Oscar completing transactions quickly while maintaining a pleasant atmosphere.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Speed mentioned by multiple reviewers
• Staff involved: Endy, Oscar

One review alleges a bait-and-switch situation, receiving a different vehicle model and color than requested, and claims unauthorized bank charges after a promised rebate and full tank of gas were not honored.

Source: 1 of 8 reviews • Confidence: low (single conflicting account)

• Negative claim: bait-and-switch, unauthorized charges
• Vehicle specifics: Nissan Rogue, color and features mismatch